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Fax : (781) 772-1497 

Corona Virus Update 2020

Like many in our community, we know there is a lot of growing concern around the Coronavirus.  We continue to check in with the Partners Healthcare Pediatric Infectious Disease team and the Pediatric Emergency Room at Newton Wellesley along with the management teams at the Affiliated Pediatric Practices to monitor the ever present changing recommendations and we are taking all necessary precautions.

Prior to arriving for either a well or sick appointment, please contact our office if you meet two or more of the following three points: 

  1. You have traveled to a high-risk country – including China, South Korea, Iran, Japan, and/or Italy within the last 30 days.
  2. You currently show signs of acute respiratory illness: fever, cough, shortness of breath.
  3. Have had DIRECT contact with a known positive case of Coronavirus

Otherwise, we are happy to continue to see sick patients as we normally do.

To best prevent the spread of respiratory and other illness we are asking doctors and staff to refrain from handshaking.

We thank you for your cooperation in helping to ensure the health and safety of all our patients and staff, as this is our top priority.


Please find more information below:

Coronavirus Hotline
Supporting Clinicians, Patients and the Public
Phone Number: 617-724-7000
The call line will be open from 8 a.m. to 8 p.m., seven days a week.

Partners patients and the public:

Any patient or member of the public is encouraged to contact the call line with questions and concerns and for reliable, expert information about the developing outbreak.

If you have traveled to, from, or through China, South Korea, Japan, Italy, or Iran within the last 30 days, please call the Coronavirus Hotline.

Important Information about the Novel Coronavirus Outbreak

The PCPO and other Partners entities are closely monitoring the 2019 Novel Coronavirus (2019-nCoV) outbreak in Wuhan, the capital city of Hubei Province in central China. Cases in China continue to increase and multiple other countries have reported cases as well. Scattered cases have been documented in the U.S. including one case in Massachusetts. The Centers for Disease Control and Prevention (CDC) is advising continued vigilance. Below, please find details about the virus as well as updated screening information for clinicians and their offices and initial infection control measures.

About 2019 Novel Coronavirus (2019-nCoV):

  • There are many strains of coronaviruses. They can cause a range of different illnesses including SARS, MERS and the common cold.
  • Symptoms of 2019-nCoV can include fever, myalgias, cough and shortness of breath.
  • Human-to-human transmission is well established. China is reporting that some health care workers have become infected after caring for patients.
  • Incubation time after exposure can be up to 14 days.
  • Most patients recover but a small percentage of deaths have been reported (~2%). This is in contrast to a mortality of ~0.1% for the 2019-2020 seasonal flu to date.